Privacy & Cookie Policy
We take your privacy very seriously
You have our full commitment that we will not pass on any details we may learn about you or your business to any 3rd party - unless used to fulfil your online Marketplace order or if you have signed up to our additional services.
We will never pass on your details to any 3rd party for marketing purposes.
All data will be securely stored by Turner-Price Ltd. We will only contact you via email or phone if you have given your express permission.
If you have sent some personal / business information to Turner-Price Ltd through this website, and you want us to delete this information from our databases, simply contact us, and your details will be destroyed.
General Privacy Policy
Turner Price is committed to ensuring that your privacy is protected.
What We Collect
We may collect the following information:
- name and contact information including email address
- other information relevant to customer surveys and/or offers
What We Do with the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
Ordering on our Online Marketplace
Some products on our online store are 'marketplace products' from our supply partners. Instead of receiving the item on your Turner Price delivery, you may instead receive these direct from the supplier. In the case of you ordering a Marketplace product, the supplier will receive your name, address and email address for delivery fulfilment and order tracking purposes. Never will your details be used for any other purpose.
Using our Added Value Services
We offer additional services in partnership with 3rd party companies. If you sign up for any of these services, such as oil collection, your provided details may be passed so this service can be fulfilled. Never will your details be used for any other purpose.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
We also use ASP session cookies – these are created when you enter the site and only last for the duration of your visit. They help us to remember preferences you may have set around the site during your visit.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Turner & Price – Slavery and Human Trafficking Statement
Introduction from the Managing Director
This statement is made pursuant to section 54 of the Modern Slavery Act 2015 and set out the steps the company has taken to ensure that slavery and human trafficking is not taking place in our supply chains or in any part of our business.
Slavery and human trafficking remains an issue in our global society and we appreciate we all have a responsibility to be alert to risks in our business and in the wider supply chain. Staff are expected to report concerns should any arise and management will act upon any concerns.
Organisation's Structure
We are a delivered food wholesaler delivering ambient, chilled, frozen, fresh meat, fresh fruit, fresh vegetables and non-food items to over 1450 customers within Yorkshire, Lincolnshire, Nottinghamshire, Derbyshire and the North-East. We additionally export globally and have a new Shipping Division. The registered office is in the UK.
The Company has an annual turnover in excess of £36m.
Our Business
Our business is organised into 5 Directorates as follows:
- Finance, which comprises the management accounting and personnel functions
- Sales, Marketing and Shipping, which comprises the Sales, IT, Procurement, Customer Account Management and Shipping Supply functions
- Buying, which includes all food purchasing
- Export, which includes sales management, expenditure of delivered foodstuffs and our hamper business
- Operations, which includes our transport operations, maintenance and logistics functions, as well as foodservice order fulfilment, including butchery and fruit and vegetables
Our Supply Chains
We currently trade within a multi-temperature Supply Chain environment, covering ambient/chilled/frozen/non-food/butchery and fresh fruit and vegetable suppliers, all under-pinned by a robust ‘Due Diligence process of Supplier Assessment and Risk Analysis’.
Our Policies on Slavery and Human Trafficking
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Anti-Slavery Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.
Due Diligence Processes for Slavery and Human Trafficking
As part of our initiative to identify and mitigate risk we -
- Identify and assess potential risk areas in our supply chains.
- Mitigate the risk of slavery and human trafficking occurring in our supply chains.
- Monitor potential risk areas in our supply chains.
- Protect whistle blowers.
Supplier Adherence to our Values
We have zero tolerance to slavery and human trafficking. To ensure all those in our supply chain and contractors comply with our values.
The Directors are responsible for compliance in their respective departments and for their supplier relationships.
Training
To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to our staff. All Directors have been adequately informed on this matter.
Our Effectiveness in Combatting Slavery and Human Trafficking
We use the following key performance indicators (KPIs) to measure how effective we have been to ensure that slavery and human trafficking is not taking place in any part of our business or supply chains:
- Use of labour monitoring and payroll systems; and
- Level of communication and personal contacts with our supply chain and their understanding of, and compliance with, our expectations.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our slavery and human trafficking statement for the current financial year.