Terms & Conditions
This section explains in detail our general trading terms:-
Minimum Delivery
We reserve the right not to delivery an order (ambient, chilled, frozen, non food and butchery), which is valued at less than £75.
Split Charges
In order to meet you ordering needs, we are pleased to be able to split many of our products. Please see product information to see if a particular item can be split. We may make an additional charge, if you order substantial amounts of 'split' items. All split charges are available upon request.
Ordering hours
The sales office is open between 8.30am and 5.00pm, Monday to Friday. All orders received before 5.00pm will be delivered the next day, if you are scheduled to be delivered on that day. Orders taken on a Friday, will be delivered on the next Monday, unless you have been scheduled for a Saturday delivery.
Returns
Our drivers are not authorised to accept good for return without either authorised documentation or authority from the sales office. However, damaged goods can be returned on the day of the delivery with the delivering driver. Chilled and Frozen products from previous deliveries cannot be authorised for return in any circumstances.
Payment Terms
All accounts and outstanding balances must be settled in full by the 15th of the month following the invoice date. In the case of an account being in arrears, we reserve the right to withhold further supplies. If credit terms have not been established, payment on delivery is required.
Ownership of goods
Turner-Price Ltd retains the full title and ownership of all goods supplied to our customers until full payment is received. All risks in the goods pass to the purchaser on delivery. Delivery cages and pallets remain the property of Turner-Price Ltd at all times. We reserve the right to charge any customer for the non return of any cages and pallets. Shortages Turner-Price Ltd cannot guarantee that we will be able to delivery all goods ordered. If a particular good is out of stock, we will endeavour to find a suitable alternative or inform you when you will be able to receive the goods you ordered. The exact number of goods delivered must be checked in the presence of the delivering driver. Claims for shortages must be made at the time of delivery. Claims must be made to the sales office on the day of delivery, otherwise any claim becomes void.
Pricing
The prices in the directory/ site are our current market prices on 10th April 2009. We reserve the right to alter or increase these prices at any time without formally informing any of our customers. Full up to date prices are always available if you contact our sales office. Prices are fixed on the date of delivery and not the date when they were ordered. VAT will be charged at the appropriate rate on goods, where applicable.
